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FAQ

IMPORTANT: NEVER TRANSFER MONEY TO BANK ACCOUNTS THAT YOU DID NOT RECEIVE DIRECTLY FROM Avis Express!

A own Avis Express account is mandatory to create and pay escrow payments. Your Avis Express account allows you to check the status of the escrow payment and handle payments. If you choose „Manual Banktransfer“ as payment method the neccessary data for the transfer is shown in your Avis Express account. If you receive transfer information of your escrow partner please stop the payment immediately and contact us via support@avis-express.net .

Risk factor second-hand car market:

In Germany, approximately 8,000 used vehicles change daily the private owner. Buying a car from a private person is tempting, especially compared to dealer offers you can find a great bargain. Hence, it is no wonder that in the second-hand car market you should take a tough stance, because in no other market you will find more bumbler and scammer. Especially when money is involved, the scammer are tricky and know that they can make an easy prey.

Simple. Safe. Cashless. Germany’s payment provider for cars, boats and more.

Avis Express solves these problems and provides all around security and comfort. Already in the first year after the founding in 2005 we were able to take care for many buyers and sellers during the car buying/selling process. In Germany, but also across the entire European Union. With strong experienced partners at our side, we can not only offer 100% safety and comfort but also constantly improve and expand our service at Avis Express. The principle is simple:
The buyer pay in money to the escrow account. At the hand over, he releases the purchase price via mobile phone or PC and the money is irrevocably transferred to the seller’s bank account. Vehicle and car documents can be handed over immediately. The seller receives a real-time confirmation about the payout via text message and email.

How does Avis Express escrow Service protect?

Buying a vehicle

Cash Payment

Acquiring large amounts of cash is burdensome, needs to be planned 1 to 3 days ahead and is not possible during weekends. Storing, transport and handover cash can be very risky.

Solution: Pay with Avis Express - 24/7 via Smartphone or Computer
Minimize effort and risk: Pay in the money to Avis Express and purchase cashless via Smartphone at the handover.
Prepayment

Paying in advance or paying a deposit for cars is dangerous and a common fraud. Many times you will make a payment and the money is gone.

Solution: Avis Express - deposit receipt
Seller and buyer will get notified via email and SMS as soon as the buyer has made the deposit. That ensures the seller, that the buyer has a real interest in buying the car.
Money transfer

Money transfer services like Western Union, MoneyGram or similar services like PayPal are commonly misused for alleged escrow-agents. These services are not designed for expensive products like cars and are subject to fraud.

Solution: Avis Express the TÜV certified payment service made for big ticket payments.
Our service is designed for car payments, boat payments and other valuable goods. We are able to offer you the most simple, secure and cost effective payment service within a large price range. Do not become subject to fraud!

Selling a vehicle

Counterfeit money

A common car trading scam is the payment with counterfeit money. Not all people have the possibility, the time or the skills to check for counterfeit money.

Solution: Avis Express as a cashless payment-service
Pay cashless and secure via Smartphone or Computer. The buyer can authorize the payment after the inspection.
Scam buyers

A lot of scammers try to contact you via marketplaces to gain valuable personal information about you to commit a fraud.

Solution: Avis Express - Buyer identification
Every buyer needs to be officially identified via Video-Identification to comply with Germany's money laundering act. This ensures that the buyer can not be a fraudster.
Bank transfer cancellation

A scammer could assure you about the trustworthiness of his bank transfer receipt and cancel the transfer as soon as he is in the possession of the car. The money will never reach your bank acount and your car is gone.

Solution: Avis Express - Transaction confirmation and non-revocable payout
As soon as the buyer has released the money via TAN it is non-revocable transferred to the seller's bank account. In real-time both parties receive a confirmation via email and SMS, to be certain about the payment.

Avis Express are the specialists in car transport working in entire Europe and other countries. We offer a weekly car transporter service in all the Europe and our fleet of modern multi-car transporters are fully insured to carry cars, motorcycles, vans, boats etc throughout Europe at a very competive price.
Fast Car Shipping! - While some vehicle shipping competitors can take several weeks to place your car on a carrier, we get your vehicle on the road to its final destination in less than a week, over 90% of the time!